Terms & Conditions – Keens Margaret River Automotive (KMRA)

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

Welcome to the official website of Keens Margaret River Automotive (KMRA). By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our site.

KMRA Automotive, referred to as “we”, “us”, or “our”, reserves the right to modify or update these Terms & Conditions at any time without notice. Changes take effect immediately upon being posted on this website.

1. Acknowledgement

By using this website or our services, you agree to be bound by these Terms & Conditions. You confirm that you are over the age of 18. KMRA does not permit individuals under 18 to access or use this website or our services.

Your use of this website is also subject to our Privacy Policy, which details how we collect, use, and protect your personal information. Please review it carefully before using our site.

2. Service Areas

KMR Automotive is based in Margaret River, Western Australia, and provides automotive and 4WD repair services across Margaret River and surrounding suburbs, including:

  • Cowaramup

  • Witchcliffe

  • Prevelly

  • Karridale

  • Gracetown

  • Augusta

Service availability may vary depending on location, vehicle type, and specific service requirements. Customers are advised to confirm coverage before booking.

3. Services Offered

KMRA specializes in:

  • 4WD Upgrades & Repairs – including suspension upgrades, differential repairs, brake enhancements, and accessory installations

  • Logbook Servicing – following manufacturer guidelines to maintain warranty, safety, and performance

  • Air Conditioning Repairs & Maintenance – including re-gassing, leak detection, and filter replacement

  • Brake & Clutch Servicing – inspections, fluid replacement, and component adjustments or replacements

  • Suspension Servicing – shock absorber replacements, spring repairs, bush and joint checks, and alignment adjustments

4. Service Standards & Customer Experience

KMRA is committed to delivering high-quality, professional, and friendly service. Our approach is guided by customer feedback and includes:

  • Transparent and fair pricing, ensuring no hidden costs

  • Direct communication with customers, providing clarity and trust

  • Timely, reliable, and expert 4WD and automotive services, reflecting industry best practices

  • Going the extra mile to ensure every service meets the expectations of our customers

  • Professional advice and personalized guidance, helping vehicle owners make informed decisions

These standards ensure every customer receives a consistent and positive experience, whether booking logbook servicing, 4WD upgrades, or other mechanical repairs.

5. Website Content & Accuracy

All content on this website is provided for general guidance regarding KMRA services. While we strive to maintain accuracy and relevance, KMRA makes no warranties regarding the completeness, reliability, or suitability of website content.

Technical, repair, or project-related content should not be relied upon as professional advice. Always contact us directly for personalized guidance or service recommendations.

6. Amendment of Terms

KMRA reserves the right to alter, add, modify, or remove any part of these Terms & Conditions at any time without prior notice. Users are encouraged to review this page regularly. Continued use of the website after updates indicates acknowledgment and acceptance of the revised terms.

7. Links to Other Websites

This website may include links to external websites or services that are not owned or controlled by KMRA. Linking does not imply endorsement or affiliation.

KMRA is not responsible for the content, accuracy, or any damages arising from third-party websites. Users are encouraged to review the legal pages of any external website they visit.

8. Limitation of Liability

To the maximum extent permitted by law, KMRA and our suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website or our services.

Certain jurisdictions may not allow the exclusion of implied warranties or limitations of liability. Where prohibited, KMRA’s liability is limited to the extent permitted by law.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is owned or licensed by KMRA and protected under Australian copyright law.

You are not permitted to reproduce, copy, or republish any content from this website without explicit written consent from KMRA. Legal action may be taken against unauthorized use.

10. Disclaimer

This website and its services are provided “as-is” without warranties of any kind. KMRA does not guarantee error-free content, uninterrupted availability, or freedom from viruses or harmful elements.

Users are responsible for ensuring their systems are secure when accessing the website. KMRA excludes all liability for data loss, technical issues, or other damages resulting from site use.

10. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms will be resolved in the courts of Queensland.

If a dispute cannot be resolved through negotiation or alternative dispute resolution, it will be escalated to a court of competent jurisdiction in Queensland. Both parties submit to this jurisdiction.

12. Contact Details

For questions, concerns, or complaints regarding these Terms & Conditions or our services, please contact us:

Phone: (08) 9757 3399
Email: mitch@kmra.com.au

We are committed to addressing all inquiries promptly.

Suspension Popup

Suspension

At KMRA, we offer professional suspension upgrades that enhance your vehicle’s safety, comfort, and performance. Whether you’re seeking improved handling for everyday driving, better load support for work vehicles, or advanced systems for off-road conditions, our team has the expertise to deliver tailored solutions. We supply and install high-quality suspension components designed to maximise durability and reliability. From shock absorbers and springs to complete suspension systems, every upgrade is completed with precision and care. With KMRA, you can trust that your vehicle’s suspension will perform at its best, providing a smoother, safer, and more controlled driving experience.

Brake + Clutch Popup

Brake + Clutch

At KMRA, we provide expert brake and clutch repair services designed to keep your vehicle running smoothly, safely, and reliably. Our experienced technicians are trained to diagnose problems quickly and accurately, ensuring repairs are carried out with precision. Whether it’s replacing worn brake pads, repairing hydraulic systems, or completing full clutch replacements, we use only quality parts and proven techniques. We pride ourselves on offering honest advice, transparent pricing, and efficient turnaround times. With KMRA, you can trust that your vehicle’s braking and clutch systems are in safe hands, giving you peace of mind on every journey.

Air Condition Popup

Air Conditioning

A well-functioning car air conditioning (A/C) system is essential for a comfortable and enjoyable driving experience, especially during hot weather. Over time, dust, dirt, and moisture can build up inside the A/C system, leading to reduced cooling efficiency, unpleasant odors, and even mechanical issues. Our Car Air Conditioning Service ensures your system runs smoothly, providing fresh, clean, and cool air whenever you need it.

Benefits of regular A/C servicing include:

  • Consistent Cooling – Maintain the ideal temperature inside your vehicle in all weather conditions.
  • Improved Air Quality – Remove bacteria, mold, and allergens for fresher, cleaner air.
  • Enhanced Efficiency – Reduce strain on the system, improving fuel efficiency and prolonging component life.
  • Prevention of Major Repairs – Early detection of issues saves time and money in the long run.

Whether your air conditioner is blowing warm air, producing unusual noises, or just needs a performance check, our Car Air Conditioning Service will restore comfort and reliability to your drive.